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The Process

Medical care from your couch

 We provide medical care through the virtual platform of Optimantra, HIPPA compliant telemedicine service.

Care at your fingertips without the hassle of  leaving the house.

1

Eligibility & Lab Initiation

What you do:

  • Book: Schedule your initial intake online to begin the eligibility process.

  • Register: Access your patient portal via email to complete your medical history questionnaires and consent forms.

  • Test: Once reviewed, your provider will order personalized lab work. You will receive instructions to visit a Quest Diagnostics location at your convenience.

  • Transition: Once your results are finalized and uploaded to your portal, you are ready to book your Phase 2: Clinical Assessment.

  • The Result: Your foundational medical data is gathered, allowing for a precise and safe clinical evaluation.

2

Clinical Assessment and Plan Review

What you do:

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  • Connect: Join a private HIPAA compliant Telehealth video consultation with your provider usually lasts 45- 60 minutes.

  • Review: Your provider will thoroughly analyze your lab results, discuss your symptoms, and determine the medical necessity for treatment.

  • Plan: If eligible, your customized treatment program is finalized. We will determine your clinical tier and discuss your personalized dosing schedule.

  • Initiation: Upon clinical determination and payment of your Stage 3 Clinical Management fee, your initial prescriptions will be processed.

  • The Result: You’ll leave this visit with a clear medical plan, a comprehensive understanding of your medication, and a defined path forward.

3

Ongoing Clinical Care and Support

What you do:

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  • Initiate Check-in: Complete your clinical questionnaire via the patient portal. You may choose to proceed asynchronously or schedule a telehealth video/phone visit if a deeper discussion is desired.

  • Finalize Prerequisite: Ensure your required lab results are in and your management fee is processed. These steps must be completed before any prescriptions can be sent.

  • Payment: Your card on file is charged only once your clinical check-in and lab review are processed by your provider.

  • Receive: Depending on your plan, prescriptions are sent to your local pharmacy or delivered to your door via our regulated 503A compounding partners.

  • Monitor: For Hormone Replacement (Men/Women), labs are required quarterly for the first year, then twice a year to ensure your levels remain in the optimal range.

  • The Result: Enjoy seamless, continuous care with expert oversight, allowing you to focus on feeling your best.

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