
The Process

1
Eligibility & Lab Initiation
What you do:
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Book: Schedule your initial intake online to begin the eligibility process.
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Register: Access your patient portal via email to complete your medical history questionnaires and consent forms.
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Test: Once reviewed, your provider will order personalized lab work. You will receive instructions to visit a Quest Diagnostics location at your convenience.
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Transition: Once your results are finalized and uploaded to your portal, you are ready to book your Stage 2: Clinical Assessment.
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The Result: Your foundational medical data is gathered, allowing for a precise and safe clinical evaluation.
2
Clinical Assessment and Plan Review
What you do:
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Connect: Join a private HIPAA compliant Telehealth video consultation with your provider usually lasts 45- 60 minutes.
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Review: Your provider will thoroughly analyze your lab results, discuss your symptoms, and determine the medical necessity for treatment.
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Plan: If eligible, your customized treatment program is finalized. We will determine your clinical tier and discuss your personalized dosing schedule.
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Initiation: Upon clinical determination and payment of your Stage 3 Clinical Management fee, your initial prescriptions will be processed.
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The Result: You’ll leave this visit with a clear medical plan, a comprehensive understanding of your medication, and a defined path forward.
3
Ongoing Clinical Care and Support
What you do:
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Initiate Check-in: Complete your clinical questionnaire via the patient portal. You may choose to proceed asynchronously or schedule a telehealth video/phone visit if a deeper discussion is desired.
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Finalize Prerequisite: Ensure your required lab results are in and your management fee is processed. These steps must be completed before any prescriptions can be sent.
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Payment: Your card on file is charged only once your clinical check-in and lab review are processed by your provider.
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Receive: Depending on your plan, prescriptions are sent to your local pharmacy or delivered to your door via our regulated 503A compounding partners.
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Monitor: For Hormone Replacement (Men/Women), labs are required quarterly for the first year, then twice a year to ensure your levels remain in the optimal range.
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The Result: Enjoy seamless, continuous care with expert oversight, allowing you to focus on feeling your best.
